So far, you can register your complaint only in the IGRS (Integrated Grievance Redressal System). There are seven portals in it, in which the Chief Minister also has a portal, but now apart from the Chief Minister (CM)
The Helpline will also be helpful for you. The responsibility of each officer has been decided in this. That is, in what days the officer will have to solve the problem. 1 Time limit for city commissioner, district collector, commissioner and principal secretary has been tied up. A call center will also be set up in Lucknow for Chief Minister Helpline. The ICRS operated by the NIC will be integrated on this band of call center. The complaints of the callers will also be registered on this system. 1 case pending in IGRS: Officers make arbitrariness in passing the grievances in the IGRS and send it to false reports. At the official level, the officials of ADM level are often reviewed and in case of no action, the department officials fill the paper stamp in the complaints. In the past, action was taken to give false reports to two Municipal Corporation Engineers in the IGRS. The engineers misinformed the complaint about the removal of the construction done on the pucca section in the Virat section. Due to mis-reporting, the report was sent late to the District Magistrate. As a result, the municipal defaulter was proved in the list of District Magistrates. In the case of giving false report, Municipal Commissioner Udayraj Singh gave a severe warning to the Municipal Engineer-Zone-Amarnath Verma and gave an adverse insertion to the under-construction engineer Suresh Mishra. The engineers informed the matter of the garden department without taking a terrestrial inspection. When the garden department examined it, it was discovered that there is a firm construction on the side of the tree, which comes in the field of the engineers.
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